A major credit card reserves your appointment at WellSoul. We understand it may sometimes be necessary to reschedule or cancel your appointment. Cancellations will be accepted via telephone only.
Notification given at least 24 hours prior to your appointment will result in no charge. Notification given less than 24 hour prior to appointment time will result in a 50% charge of the reserved service amount. Failure to show up for your appointment will result in a 100% charge of the reserved service amount. If you are a frequent guest and need to cancel within a 24 hour period, your cancellation fee may be waived at the discretion of your service provider. If you are running more than 15 minutes late for any service, we require that your appointment be rescheduled.